SUPERCHARGE YOUR DENTAL PRACTICE
As a speaker, coach, and practice management consultant, Daniela is dedicated to empowering dental professionals through effective processes and accountability measures at Dentaedge. As the owner and Founder, she drives practice growth and leadership development. Also serving as the CFO of National Direct Signs, Daniela is a recognized influencer in various aspects of dentistry, including intentional communication, practice operations, financials, scheduling, and protocols. She extends her commitment to coaching as the D.A. coach for Dr. Anissa Holmes DWOW’s platinum coaching, elevating the skills and success of dental professionals.
Description:
Join us for an insightful lecture, “Crafting an Unparalleled Patient Experience: Your Guide to Enhancing Customer Service,” designed exclusively for dentists and their dedicated team members. In this session, we’ll explore the transformative power of customer service in shaping an exceptional patient experience within your dental practice.
Learning Objectives:
1. Mastering Customer Service Excellence:
– Understand the fundamental principles of exceptional customer service within the dental practice.
2. Recognizing the Role of Customer Service in Success:
– Recognize and articulate the pivotal role customer service plays in the success of a dental practice.
– Explore real-life case studies highlighting the correlation between exemplary customer service and positive patient outcomes.
3. Implementing Strategies for a Better Patient Experience:
– Receive actionable tips for elevating the overall patient experience within your dental practice.
– Explore innovative methods to create a welcoming environment that builds trust and promotes patient loyalty.
