SUPERCHARGE YOUR DENTAL PRACTICE
Katherine Eitel Belt is Dentistry’s Communication Coach! International speaker, author, and coach in the US, Canada, and the UK, Katherine is best known for helping professionals develop unscripted, authentic, and consistently exceptional communication in three distinct areas: 1) patient / client service skills including telephone, financial, and treatment presentation conversations, 2) leadership skills including crucial conversations, team development, team culture, and personal and professional greatness, and 3) presentation skills including adult learning technology, train-the-trainer, and executive speaker’s training.
With 35 years of experience, her revolutionary training company, LionSpeak, helps dental practices as well as corporate sales / executive teams achieve extraordinary results by communicating with greater clarity and inspiration. Her Lion Camp Leadership Experience in San Diego is the premier team retreat for professionals and healthcare teams nationwide. Katherine has consulted with companies such as CareCredit, Philips Oral Healthcare, Sirona Cerec, Henry Schein, Patterson Dental, LuLaRoe Fashion, and the Berecz Law Firm.
Katherine is a Spotlight-On-Speaking champion, National Speaker’s Association member, Speaking Consulting Network board member, past-president of the Academy of Dental Management Consultants, and recipient of the prestigious Linda Miles Spirit Award for contributions to the dental industry.
Courageous Conversations: Mastering the Important Conversations You’ve Been Avoiding Synopsis :
Synopsis: A cornerstone of productive, positive work cultures is the ability to communicate within a team with compassion, accountability, non-judgement, and accuracy. This presentation will help owners, managers, and team members stop avoiding these important conversations and learn to embrace and succeed with them by using a self-management checklist and a simple 4-step conversation framework. This presentation includes real-life examples and tremendous inspiration about what can be accomplished both professionally and personally by succeeding with necessary conversations about broken agreements, under performance, non-participation, negativity, or toxic behavior. Learn a life-changing way to improve leadership, relationships, and results.
Learning Objectives:
In this course, students will be able to:
