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Register for Event

Chris Ramsey, DMD

Register for Event

Chris Ramsey

Bio

MASTER Your Sixth Sense: Understanding the Arts of Persuasion, Human Decision Making. and Thought Provoking Customer Service for improved treatment acceptance

Objectives

  • Provide the participants with the tools necessary to “see” what others do not in everyday communication-“The Sixth Sense”
  • Provide participants the simple understanding of “Body Language” cues which allow for better communication.
  • Provide insight into both conscious and sub-conscious decision making and how that effects treatment acceptance.
  • Provide an understanding of the Art of Persuasion and its effect on decision making.
  • Provide insight into hospitality and “Disney” style customer service elements that lead to dynamic changes.
  • During this session Dr Ramsey will cover the elements of his M.A.S.T.E.R. program. This trademarked concept, loaded with amazing customer service insights, will highlight specific elements of both verbal and non-verbal communication. The M.A.S.T.E.R. program encompasses the concepts of Human Decision Making, Body Language, and the Art of Persuasion. With the understanding of these elements, the doctor and team members will  begin to see what many others do not in everyday communication. This approach ultimately leads to increased case acceptance and improved interpersonal relationships.